| POSTAGE RATES / DELIVERY POLICY / CUSTOMER SERVICE CONTACT INFO / PRIVACY POLICY / PAYMENT OPTIONS / RETURNS POLICY |
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| PAYMENT OPTIONS |
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* WE ACCEPT BRITISH POUNDS STERLING ONLY (GBP)
* OVERSEA'S CUSTOMERS CAN PAY BY PAYPAL, OR BY VISA, MASTERCARD, AMEX, MAESTRO, SOLO, BANK TRANSFER THROUGH PAYPAL (YOUR BE SENT A SECURE ELECTRONIC INVOICE TO YOUR EMAIL ADDRESS FOR FAST EASY PAYMENT)
* U.K. CUSTOMERS CAN PAY BY CHEQUE, POSTAL ORDER, CASH, PAYPAL, OR BY VISA, MASTERCARD, AMEX, MAESTRO, SOLO THROUGH PAYPAL (YOUR BE SENT A SECURE ELECTRONIC INVOICE TO YOUR EMAIL ADDRESS FOR FAST EASY PAYMENT) OR BY CREDIT CARD / DEBIT CARD
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# IF PAYING BY PAYPAL OR THROUGH PAYPAL PLEASE EMAIL ME ON THE EMAIL LINK AT THE BOTTOM OF THIS PAGE WITH THE ITEM(S) YOU WISH TO PURCHASE AND YOUR BE SENT A ELECTRONIC INVOICE FOR SECURE FAST EASY PAYMENT
# IF PAYING BY CHEQUE/POSTAL ORDER PLEASE MAKE PAYABLE TO 'THE OLD FILM COMPANY' AND SEND ALONG WITH THE RELEVANT 'OLD FILM COMPANY ORDER FORM' WHICH CAN BE DOWNLOADED ON THE 'HOME' PAGE
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*****IF YOU DON'T HAVE A PAYPAL ACCOUNT WE CAN ACCEPT CREDIT CARD OR DEBIT CARD OVER THE PHONE, OR VIA EMAIL OR POST*****
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| POSTAGE RATES & DELIVERY POLICY |
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# If ordering for U.K. dispatch your purchases will be dispatched by Royal Mail 1st Class Signed For Post With A Tracking Number. (Average Time Frame - 2 - 5 Working Days)
# Standard Parcels or Parcel Force depending on weight. (Average Time Frame - 3 - 10 Working Days)
***If ordering from outside the U.K. your purchases will be dispatched by Royal Airmail (Average Time Frame - 10 - 14 Working Days) or Surface Mail depending on weight (Average Time Frame - 2 - 3 Months)***
POSTAGE COSTS
£0.01 - £9.99 = £3.00 (This includes Packaging Costs)
£10.00 - £24.99 = £5.00 (This includes Packaging Costs)
£25.00 - £49.99 = £7.50 (This includes Packaging Costs)
£50.00 - £74.99 = £10.00 (This includes Packaging Costs)
£75 - And Up = £15.00 (This includes Packaging Costs)
If goods are to be dispatched to a U.K. address then the Postage is as stated. If outside the U.K. then you will be sent a second invoice for the additional amount for postage to the relevant Country which in some cases can be a substantial amount.
PLEASE NOTE THESE ABOVE RATES DO NOT APPLY TO
***THE PROCESSING AND TELECINE SERVICES AS THESE HAVE THERE OWN SPECIAL DISCOUNT RATE WHICH CAN BE FOUND ON THE RELEVANT LINKS & ORDER FORMS ON THE HOME PAGE. ALSO LOOK OUT FOR WHEN WE RUN SPECIAL P&P DISCOUNT RATES SUCH AS THE 'ADD TO CART' £2.00 PROMOTION***
All Items Are Packaged Using Quality Packaging Materials |
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| [ EXPRESS CHECKOUT - The fast & easy way to pay on some stock items when you see this graphic ] |
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| RETURNS POLICY |
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WE MUST BE NOTIFIED WITHIN 7 DAYS OF DELIVERY FOR UNWANTED ITEM(S)
Products must be in original packaging and in same condition as when shipped.
Customer pays return shipping charges and package must be insured for full amount of purchase.
You will be responsible for return shipping/cost of unwanted items.
You are solely responsible for selecting the shipping method.
Returns not in original packaging, or assembled items will not be accepted for return.
Returns of damaged/scratched items caused by the consumer will not be accepted for return.
The Old Film Company will inspect the product to be certain all parts are included and no abuse, misuse or user negligence was responsible for damages which caused the return. Customer agrees to allow The Old Film Company to deduct from any credit applicable for such returned product, any costs associated with missing parts or related to any abuse, misuse of the product or user negligence of such product.
The Old Film Company cannot be held responsible for items lost, damaged or delayed by the postal service or any other package carrier
Submitting any film or negative to The Old Film Company for processing or other handling constitutes an agreement by you that any damages or loss by The Old Film Company, subsidiaries, or agents, even though due to the negligence or other fault of The Old Film Company, subsidiaries, or agents, will only entitle you to replacement with a like amount of unexposed film and processing. Except for such replacement, the acceptance of the film or negative is without other warranty or liability, and recovery for any incidental or consequential damages is excluded. |
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| PRIVACY POLICY |
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Introduction
We The Old Film Company are an English business based in the U.K. as suppliers in the field of Super 8mm & Standard 8mm related items and we are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.
We are committed to protecting your privacy
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website or Quarterly Sales List gives us the right to collect that information.
Information Collected
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number, email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
[Payments made via the Old Film Company website are processed by PayPal http:// www.paypal.com on a secure website linked to ours and they have their own privacy policy. When Credit Card / Debit Card details are handled and processed by The Old Film Company we do not store any of these details and they are shredded straight after the payment has been processed]
Information Use
We use the information collected primarily to process the task for which you visited the website or contacted us. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Cookies
Your Internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.
Disclosing Information
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction - e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website, email, phone or mail to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
Changes to this Policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Contacting Us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at rik@theoldfilmcompany.com. You can also correct any factual errors in that information or require us to remove your details from any list under our control.
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| [ Privacy Policy written by www.ContractStore.com ] |
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| CUSTOMER SERVICE CONTACT INFO |
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FULL POSTAL ADDRESS:-
THE OLD FILM COMPANY.
3 BRICK KILN COTTAGES,
THORPE MORIEUX,
BURY ST EDMUNDS,
SUFFOLK.
IP30 0NH.
U.K.
FULL NAME:- RICHARD GREENING
PHONE NUMBER:- 0845 3642411
EMAIL: - rik@theoldfilmcompany.com |
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